my dad ordered roses for my mom two days before valentines day and the morning of valentines day the company tells us that they was damaged and would not be able to deliver them until feb 15!! last min i called the hernando flower shop and a very sweeetttt lady helped me get a new delivery set up for my dad!! i wish i could remember her name!! but my mom got her roses before 2pm on the day of ordering them and they are beautiful!!! i give them more than 5 stars if i could!!! lesson of the day always stick with community shops and never go outside the comfort of home for a delivery!!